Many small- or medium-sized businesses could benefit from switching to Voice over Internet Protocol (VoIP) phone systems. But you can’t take advantage of the cost savings or improved efficiency without understanding how to use this technology properly and deal with the occasional issue. Here are some of the most common VoIP issues and how to […]

Are you looking for tools to help you communicate and share documents with coworkers? Microsoft 365 offers a powerful suite of options to choose from. By understanding the benefits of Groups, Teams, and Yammer, you can decide which platform best fits your needs. Whether you’re seeking an easy way to post updates and share files […]

No organization wants to experience the nightmare of losing valuable customer data, financial records, or confidential documents. Unfortunately, unless proper steps are taken to safeguard your business from these disasters, you may be unknowingly putting your data at risk of getting lost or compromised. Taking proactive measures and creating an effective disaster recovery plan (DRP) […]

Convenience reigns supreme in the digital age, and password autofill is a major part of that. But what many people don’t realize is that using this feature can actually put their personal data at risk. By understanding why password autofill is so dangerous, you can take steps to safeguard your sensitive information from malicious hackers. […]

It’s common to encounter call quality problems while using Voice over Internet Protocol (VoIP) phones, even if you have a fast internet connection. This is a widespread issue faced by users of hosted phone services. Optimizing your Quality of Service (QoS) network can help alleviate the headaches that often come with VoIP technology. In this […]

Making the right business strategies relies heavily on data analysis and timely insights. With Microsoft Power BI, businesses can access vast amounts of relevant data quickly and easily, turning it into actionable information to support their decision-making processes. In this article, we’ll explore how Power BI can help businesses make data-driven decisions. Data integration Power […]

Today, new and upcoming technology can bring about a notable transformation for businesses across industries. It is an invaluable resource that has opened up numerous avenues for business expansion and outreach to new audiences. This article highlights the significant advantages that can be gained by integrating new technology into your business. These benefits have the […]

Regardless of the size of your organization, you possess a significant volume of sensitive data that cybercriminals can exploit. In the event that this data falls into the wrong hands, it can result in the loss of critical information and severely damage your reputation. This article will provide guidance on establishing a cybersecurity plan based […]

Moving your unified communications (UC) system to the cloud offers global accessibility for your business operations. It allows you to manage your UC from any location, eliminating the need to travel to a specific site for reconfigurations or wait for updates to take effect. Additionally, basic administrative tasks can be performed by team members themselves […]

Using data gathered from Microsoft 365, Workplace Analytics empowers organizations to track employee productivity with unprecedented clarity. This powerful software can track several employee behaviors, enabling business leaders to identify bottlenecks to develop powerful strategies that eliminate inefficiencies while increasing overall productivity. Read on to learn more about Workplace Analytics and how it can improve […]