Blogs

Tips and Insider Knowledge from around the IT Industry

Blog

Why softphones are the perfect business communication solution

Are you searching for a communication solution that’s as dynamic as your business environment? Softphones emerge as a compelling contender, offering a host of features tailored to meet the unique needs of modern enterprises. From enhanced mobility to cost savings, softphones present a comprehensive solution ideal for businesses wanting to elevate their communication strategies. In […]

Key tips for boosting online security

The digital landscape is riddled with threats: malware attacks, phishing scams, and data breaches are just a few. But by taking a proactive approach to cybersecurity, you can significantly reduce your risk and keep your business safe. Here’s a guide to fortifying your online defenses. Create strong, unique passwords Passwords are your first line of […]

5 Crucial VoIP security measures to protect your business

Many businesses today can’t live without Voice over Internet Protocol (VoIP) systems, which provide a wealth of features and benefits, primarily cost savings and advanced functionalities. However, with these advantages comes the risk of cyberthreats targeting VoIP infrastructures. To mitigate these risks, businesses must implement the following measures. Enhance password security Your passwords serve as […]

Unlock your team’s peak productivity with Viva Insights

Wondering how your team can get past its productivity plateau? Feeling like there’s untapped potential hidden within your workflows? Your search for answers ends with Viva Insights. This innovative tool from Microsoft uses the power of data to analyze your team’s collaboration patterns and identify areas for improvement. Here’s how you can utilize Viva Insights […]

Debunking top disaster recovery myths: Essential insights for businesses

As businesses embrace digital transformation, the specter of disasters looms larger than ever. Cyberattacks, system failures, and natural disasters are no longer rare occurrences but rather everyday challenges that organizations must confront. However, amidst these challenges, numerous myths and misconceptions about disaster recovery persist. Myth 1: Disaster recovery is only necessary for large corporations News […]

Understanding the role of cyber insurance

The evolving cyberthreat landscape poses a significant risk to small businesses. Cybercriminals often target such businesses due to the valuable data they possess and possibly less advanced security measures. To protect themselves, small businesses often implement safeguards including firewalls, data backups, and ongoing cybersecurity training for employees. However, these solutions alone may not be sufficient […]

Does unified communications impact business growth?

For many businesses today, unified communications (UC) is a game-changer. By streamlining communication processes, UC has the power to revolutionize business communication systems, resulting in reduced costs and numerous other benefits. In this article, we delve into the rising cost-efficiency and accessibility of UC solutions, highlighting their indispensable role for many companies. Unified communications defined […]

NIST-recommended guidelines for passwords

Weak passwords and bad password management habits continue to be significant cybersecurity threats, jeopardizing the integrity of critical data and systems. Recognizing this risk, the National Institute of Standards and Technology (NIST) developed standards and best practices for password creation and management. By following the NIST guidelines, users can significantly improve password strength and cybersecurity. […]

Future-proofing your business communications: Why AI-powered VoIP is the intelligent choice

For businesses seeking to optimize their Voice over Internet Protocol (VoIP) systems, artificial intelligence (AI) presents a compelling opportunity. AI-powered VoIP solutions go beyond cost savings, offering a comprehensive strategy to enhance telecommunications efficiency and user experience. AI-powered call analysis AI-powered customer experience analysis offers valuable insights into your customer service operations. These tools can […]

Microsoft 365 migration pitfalls to watch out for

The global trend of organizations migrating their data and systems to Microsoft 365 is on the rise. If you’re considering joining this migration wave, it’s imperative to steer clear of potential pitfalls. Here, we highlight some of the most common mistakes of migration and offer some insights into how to execute a successful and stress-free […]