Voice over Internet Protocol (VoIP) has come a long way in helping businesses use sophisticated features with significant cost savings. The challenge for small- and medium-sized businesses is knowing where to begin. Here’s a list of pros and cons to help you decide which system is right for you. What are “proprietary” systems? When most […]

Many companies prefer to use Microsoft Outlook for coordinating projects, setting up meetings, and managing their email. This tool offers more features aside from being an email application where you can organize your business communications, contacts, and work. Let’s take a closer look at some tips you might have missed. Clean Up your inbox No […]

Has your organization been hit with a data breach or ransomware recently? This happens more often than you might think to businesses of all sizes. Given the frequency, complexity, and increasing number of threats, a multi-level, agile, and cutting-edge cybersecurity strategy is the only response that will protect businesses from massive losses. Fortunately, managed IT […]

Managing a business is complicated enough: different departments like accounting, management, and sales each have its own software and systems. Don’t you just wish there was a less difficult and more efficient way to manage your enterprise? Wish no more, because enterprise resource planning (ERP) software can solve management problems for you. Read on to […]

Forget about the days when your company used to spend a lot of money on long-distance phone calls to clients and partners. Voice over Internet Protocol (VoIP) technology allows people to place and receive free or cheap calls, and there are various options for individual users and business owners alike. VoIP comes in a variety […]

Your products and services won’t sell, no matter how exceptional they are, if no one knows they exist. That’s where advertising comes into play. Yet for a small business with a limited budget, an ad placement in traditional media is costly. But thanks to Facebook’s online platform, advertising is now more affordable. Why advertise on […]

Hackers go for the gold. This means that banking information makes for the number one target. These cyberattacks lead to the theft of large sums of money, undermine the economic stability of individuals and organizations, as well as destroy the reputation of banks and other financial institutions. When these incidents occur, the damage can be […]

In talking about disaster recovery plans (DPR), it’s best to illustrate with real-world scenarios to help you understand things better. They offer concrete examples of successes and failures, and you can learn a lot from them. Here’s an example of a DPR audit and the lessons it offers. Hosting certain types of data and managing […]

Business communication is different from traditional landlines. Today’s buzzwords are internet-based phone systems or VoIP. Before upgrading your old phones, determine where you want the new system to be: in the cloud or on-premises? Installation and maintenance On-premises VoIP phone systems are installed in your office and typically managed and maintained by your own personnel. […]

Office 365 is so chock-full of apps, it’s sometimes difficult to keep track of them all. Sure, you have the most popular tools like Word and Skype for Business, but there are three tools in the lineup that seem like they could be used the same way: Outlook Groups, Yammer, and Microsoft Teams. Read on […]