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Tips and Insider Knowledge from around the IT Industry

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How dashboards can help your business grow

A dashboard is a business intelligence tool that allows businesses to track key performance indicators (KPIs). This can be particularly useful for making informed decisions and strategies. Here are some uses of dashboards in real-life business situations. Marketing insights Your organization’s marketing department analyzes a significant amount of data from various channels. Whether their purpose […]

A closer look at fileless malware

To avoid detection by anti-malware programs, cybercriminals are using fileless malware to initiate attacks. Fileless malware is used to infiltrate trusted applications and issue executables that blend in with normal network traffic, IT processes, and system administration tasks while leaving fewer footprints. Learn more about fileless malware and how they threaten your business. What is […]

Here’s how to benefit from VoIP’s on-hold messages

For many customers, being put on hold in a call can be annoying. Some may even get frustrated and just hang up. Instead of keeping your business’s callers waiting without anything to do, why not have them listen to useful information that keeps them engaged? With a Voice over Internet Protocol (VoIP) system, doing this […]

How does the Microsoft 365 Apps admin center empower IT admins?

As companies gradually adjust to and recover from the effects of the coronavirus pandemic, IT teams must ensure sufficient support for flexible working arrangements through cloud-based solutions. Microsoft stepped up to the challenge by equipping the Microsoft 365 Apps admin center with powerful features that enable IT administrators to handle these tasks more efficiently. Office […]

Leverage business intelligence to achieve your SMB goals

Business intelligence (BI) tools used to be prohibitively expensive because they required hiring specialists to analyze business data. This is why only large companies could afford them in the past and why small- and medium-sized businesses (SMBs) were hesitant to implement them. But times have changed. SMBs now have access to a vast range of […]

Why password autofill is risky

Many people use password autofill on their web browser or password manager for convenience. The feature, however, can be used by hackers and advertisers to access user accounts and gather your sensitive information without your consent. Why password autofill is so dangerous Modern web browsers and password managers have a feature that enables usernames and […]

Is Microsoft Teams or Google Meet better for your business?

Today, there’s no shortage of online communication tools for businesses to choose from, but Microsoft Teams and Google Meet are the clear winners in terms of functionality and ease of use. Choosing between the two platforms can be a challenge, as both offer a robust set of features that make business communications more efficient and […]

What Microsoft 365 Groups connectors can do for your team

One of the biggest obstacles for many teams is how to share resources like calendars, spreadsheets, and even Microsoft Outlook inboxes. Luckily, there’s Microsoft 365 Groups, a cross-application service that enables team members to collaborate and share resources with ease. What’s more, its connectors feature permits users to share content from third-party services right in […]

What you need to know about identity and access management systems

Every day, your employees use applications and sensitive business data. Hackers, on the other hand, are out to steal the same information for their own gain. Worse yet, workers who turn rogue can easily steal your data. This is why implementing an identity and access management (IAM) solution is critical. What is IAM? Identity and […]

Pros and cons of monitoring employees’ online activities

When people think of monitoring employees’ online activities, they typically imagine tyrannical bosses who want to make sure their subordinates are working during their shift. However, there is much more to monitoring their activities than that — doing so can actually help increase productivity and protect the business in the process. Find out the pros […]